Why our loss is your gain
The “Case Dismissed” feature that appears here every Tuesday morning focuses on my shortcomings as a consumer advocate because, as I’ve said so often, you can often learn more from your failures than from your successes.
IT
Should I be writing about the Lush customer who fell off the IT wagon?
Lush Fresh Handmade Cosmetics, not only reversed her phantom purchases, but threw in a $200 gift certificate.