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Elliott Report

Elliott Report

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INSURANCE COVERAGE

Traveler denied travel insurance claim after a canceled flight causes her to miss her tour. Learn how to navigate travel insurance claims and get the coverage you're entitled to.

Help! My travel insurance company is denying my claim for a canceled tour

June 24, 2025June 23, 2025 by Christopher Elliott

Travel insurance is supposed to help you when things go wrong — not get in the way. But for Lee Aubry, travel insurance became a major problem when it presented her with an insurmountable paperwork obstacle.

Categories Advocacy
After a skiing accident in the Swiss Alps, Christopher Elliott faced a $14,543 hospital bill when his travel insurance claim was denied. Discover how having a good travel insurance agent made a difference in navigating the claims process and ultimately securing the coverage he needed.

Why having a good agent is important for travel insurance

June 1, 2025May 31, 2025 by Christopher Elliott

I discovered the importance of having a good travel insurance agent on an icy slope in the Swiss Alps. My painful accident happened in a split second, but it took more than two years for me to learn my lesson.

Categories Safe Travels

We canceled our Canadian vacation. Why is our travel insurance claim delayed?

June 4, 2025May 19, 2025 by Christopher Elliott

Last year, Liesel Dreisbach-Williams and her husband, Roger, planned an epic adventure from Vancouver to Toronto by train. But when Roger’s health took a turn for the worse, the adventure turned into an epic misadventure — an endless series of emails with MSH, their travel insurance company.

Categories Advocacy
Travel insurance is essential for summer vacations, safeguarding against unexpected events like trip cancellations, medical emergencies, and lost luggage. It typically covers trip cancellation, medical expenses, travel delays, and emergency assistance, ensuring peace of mind while traveling. Without it, travelers risk significant financial losses and stress during their trips. Travel insurance is crucial for summer vacations, protecting against unforeseen events such as trip cancellations, medical emergencies, and lost luggage. It generally covers trip cancellation, medical expenses, travel delays, and emergency assistance, providing peace of mind. Without it, travelers face potential financial losses and added stress during their journeys.

Do I need travel insurance for my summer vacation?

May 4, 2025May 3, 2025 by Christopher Elliott

With vacation season just around the corner, many travelers are asking themselves: Do I need travel insurance for my summer vacation?

Categories Safe Travels
Maria Jacobson was shocked when she received a $3,437 bill from Quest Diagnostics for a routine blood test, despite providing her health insurance information at the time of the visit. It turns out that Quest Diagnostics mistakenly used an old insurance code, leading to the full amount being billed directly to her. Despite repeated attempts to correct the error, the issue persisted. The situation highlights ongoing concerns with Quest Diagnostics' billing practices, where errors like these can leave patients with unexpectedly high charges, causing unnecessary stress and financial strain.

Quest Diagnostics overcharge: $3,437 for these blood tests?

September 5, 2024August 30, 2024 by Christopher Elliott

Why is Quest Diagnostics sending Maria Jacobson a $3,437 bill for her blood test? Her insurance company should cover it — or should it?

Categories Problem Solved
Travel insurance can be crucial for summer vacations, but it’s not always necessary. Kingsley Hopkins, traveling to Portugal and Iceland, seeks coverage for medical emergencies and trip disruptions. With high travel demand and potential risks like natural disasters and health issues, older travelers especially should consider insurance. However, you might skip it if you already have coverage or if your trip is low-risk. Evaluate your prepaid expenses and international travel plans to decide. Hopkins opts for refundable bookings and a Medjet Horizon plan for peace of mind, ensuring comprehensive coverage.

Do I need travel insurance for my summer vacation? It’s complicated

May 21, 2025June 22, 2024 by Christopher Elliott

If you’re planning to travel somewhere this summer, you’re probably thinking of buying travel insurance.

Categories On Travel
When Nancy Epstein rented a BMW through Turo in San Diego, she paid for basic insurance coverage. After returning the car, she received a $3,000 bill from the owner claiming damage to the interior panels. Epstein was suspicious since the amount matched her deductible and the photos were inconclusive. She turned to consumer advocate Christopher Elliott for help. He reviewed the details and thought there were too many unanswered questions, so he contacted Turo. After further investigation, Turo informed Epstein that she would not be held responsible for the damages.

A $3,000 bill for minor scuffs on my car? Is this Turo bill a scam or what?

September 16, 2024February 7, 2024 by Christopher Elliott

Nancy Epstein gets a repair bill for $3,000 after renting a Turo. But what’s it for? And does she have to pay?

Categories The Travel Troubleshooter
If you rent a car in Europe this summer, you might notice a few changes. The new rental car rules could be coming to America soon.

EU’s new rental car rules could be signpost for US

November 24, 2023May 22, 2017 by Christopher Elliott

If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon.

Categories Commentary

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