IGNORANCE

It happened just after sunrise a few weeks ago, as we navigated a narrow two-lane highway between Santa Fe and Santa Rosa, N.M., in our family sedan.
Read more “What happened to the great American road trip?”

Christopher Anderson believes he might just have discovered the worst travel agent ever -- one who lacks even basic geography…

When Norwegian Airlines cancels Andrew Brown's flight to London, it rebooks him to Paris. An airline representative suggests he take…

You may not know it, but you're likely at risk of encountering an ATM or gas pump skimmer this summer.…

When Kathryn Stewart rented a car in Munich, Germany, she assumed it would cost $260. After all, that's what her…

A customer service representative at Amerisleep offered Kimber Ashrafi a massive mattress discount. How massive? We're talking a $1,759 discount.…

It's time to think cold thoughts. Cold, as in get me out of this heat! Cold, as in snow. It's…

Howard Rokofsky just discovered an unauthorized transaction on his PayPal account -- specifically, a $303 charge he never made. But…

What happens if you lock yourself out of your Airbnb rental thousands of miles from home? Will your host or…

Jacob Finn made a big mistake when he applied for travel insurance. And now he's in big trouble. He's also…

Heather Steele just landed on the Do Not Rent list of her favorite car rental company. She says she's been…

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Here is the letter I sent Expedia and am awaiting a response. What do you think? On April 4, 2019,…

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To Nora Henry and all, 1-800-984-9123 [email protected] Rental date: 07/25/2019 Rental#: VCR#: Case#: Why should I have to pay $253.70…

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