Everything you ever wanted to know about holiday gift returns (but were afraid to ask)

Forget the season of giving — it’s the season of returns that could really hurt your bottom line.

The hyper-busy gift return period, typically the week after Christmas, is second only to Black Friday for foot traffic. It’s also a taboo topic, because talking about gift returns means we have to admit that some of our presents missed the mark. Read more “Everything you ever wanted to know about holiday gift returns (but were afraid to ask)”

There’s backlash against holiday creep. Here’s what you should do about it.

The term “holiday creep” is a punchline for every other story you’ll read about shopping.

As in, “They’re starting their Christmas sales in August. Blame holiday creep.”

But this year could be different. Read more “There’s backlash against holiday creep. Here’s what you should do about it.”

And now, the comeback

This week’s most popular stories involved cruise ship passengers being dumped at a foreign port because of medical problems.

I’m not surprised. I think these problems resonate with you because you’re curious about the comeback. Did they make it home safely? Did the cruise line ever compensate them? Were they just stuck?

I’m curious, too.
Read more “And now, the comeback”

Secrets for navigating crowded skies and clogged roads during the holidays

Did you know that the average American will spend more than seven hours getting somewhere for the holidays? At least that’s what a new survey by SC Johnson suggests.
Read more “Secrets for navigating crowded skies and clogged roads during the holidays”

Do I deserve a refund for a “minor” problem on my river cruise?

Bill and Mary Lou Haas were looking forward to a peaceful European river cruise booked through Vantage Travel during the Christmas holidays. But their expectations were figuratively shattered when they found several unexpected guests would be joining them on their vacation: kids.
Read more “Do I deserve a refund for a “minor” problem on my river cruise?”