Two broken Heys bags, one broken promise

Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not? Read more “Two broken Heys bags, one broken promise”

Broken luggage, but the manufacturer is missing in action. What about my warranty?

When Ian Stifle’s luggage breaks, he’s not worried because he has a five-year warranty. Or does he? Read more “Broken luggage, but the manufacturer is missing in action. What about my warranty?”

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