Here are the tags for the Amazon Christmas tree story: AMAZON

Sandra Addo's $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, and a second agent confirms it. But then a supervisor reverses the decision, leaving her with no tree for the holidays. Can Amazon save this Christmas tree order?

Amazon promised me a new Christmas tree, then I got Scrooged

November 28, 2025November 28, 2025 by Christopher Elliott

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