Pimsleur’s customer service speaks my language

This fall, my wife and I will be spending a week in Hungary, so a few months ago I went online and ordered the Pimsleur level 1 Hungarian course. Learning a new language can be fun; it keeps the brain engaged. And it’s also really useful before heading to a foreign country. I began working through the 30 half-hour lessons a couple of weeks ago. Read more “Pimsleur’s customer service speaks my language”

Interpreter service is not included in the price of your flight

When Siu-Fun Quan’s aunt and uncle decided to visit her in Minneapolis, they made the long trip over from China without incident. When it was time for them to return home, she wanted to make sure everything went smoothly as well. They do not speak any English, and Quan says that since she’d purchased their tickets from Delta, she spoke with a Delta representative who told her that an interpreter would meet them at the airport and escort them to the gate. The representative also assured her that an interpreter would meet them at their connection points as well. She did not have any of this in writing, but she was surprised when she arrived at the airport and there was no interpreter and the Delta representative told her that they have no such service. Read more “Interpreter service is not included in the price of your flight”