Crystal Mohr brings her car to a Ford dealership for warranty repair work. The dealership tells her that the job will take two weeks, but it doesn’t. Who should pay for the car rental?
Read more “Pay for the car rental, Ford. It’s the least you can do!”
Louis Peasley needs help with his Ford Flex sport utility vehicle. But Ford is giving him the silent treatment.
He wants us to help him, but he can actually help us today. Peasley is going to show us how not to ask a company for help. Read more “Ford won’t live up to its promise no matter how many emails I send”
After Daniela Martucci’s recent experience with Ford, she will probably never rent or purchase a Ford vehicle again. That’s because Ford apparently did everything in its power to drive her away as a customer. Read more ““Is there anything I can do against the injustice?””
What can be worse than needing car repairs? Perhaps relying on a high overhead dealer shop to get it done. But Amy Pollick took a chance.
Read more “This Ford dealership really does value a customer”
The on-board computer on Shannon Stout’s Ford Escape went on the blink. It’s out of warranty. Is she out of luck?
Read more “There’s no escaping these problems with my Ford”