FLIGHT CREDIT ISSUES Archives - Elliott Report

Here's an Expedia refund dilemma: One airline canceled a woman's flight but then gave her a credit she couldn't use. Can our advocates fix this?

Expedia owes me a flight refund. Instead, I have a credit — on Qantas!

April 29, 2024December 11, 2023 by Christopher Elliott

Here’s an Expedia refund dilemma: One airline canceled a reader’s flight but then gave her a credit she couldn’t use. Can our advocates fix this?

AeroMexico canceled my flight. I want a refund, not a ticket credit

AeroMexico canceled my flight. I want a refund, not a ticket credit

March 18, 2024January 30, 2023 by Christopher Elliott

AeroMexico cancels Patrizia Azzellini’s flight and offers her a ticket credit. She’d prefer a refund. Who’s right?

TAP Air Portugal cancels Mary Dexter's return flight from Lisbon to Boston during the pandemic. The airline issues a credit, but it expires.

Help! My TAP Air Portugal ticket credit has expired — or has it?

January 19, 2024December 19, 2022 by Christopher Elliott

Melissa Crespo receives a $2,060 ticket credit when she cancels her flights. But American Airlines says she can only use 25% of it.

I canceled my flight to Frankfurt but now I can’t use my American Airlines credit

January 21, 2024May 23, 2022 by Christopher Elliott