After a lightning strike zaps Brittany Burns’ vacation, she tries to secure a refund for her airline ticket. But is she entitled to it? “Do I deserve a refund for a lightning strike?”
If at first you don’t succeed, try. And try again, just like Gail Morin.
Here’s what happened when Morin’s 9:15 a.m. flight from Paris to San Francisco was delayed several times because of mechanical problems — first, a glitch with a generator, then a misbehaving heating and cooling system. All told, Morin was delayed four hours. “I didn’t like United’s first compensation offer, so I countered it — twice”
When Leslie Hammond’s flight to London is canceled, she calls off her vacation. Why won’t American Airlines refund her ticket? “A dream trip ends early when her London flight is canceled”
When Mark Schlangel’s flight is canceled, his airline refuses to rebook him on the next available flight, and he’s forced to buy a new ticket. Is he entitled to a refund? “My flight was canceled and I had to pay extra to travel”
Dale Reed’s American Airlines flight is canceled because of weather, but then reinstated. Should the company cover his hotel costs — or is that a lost cause? “Help! American Airlines canceled my flight but won’t cover my expenses”