Why did these Bruno Maglis last only three hours?

Why have Lawrence Hughes’ shoes fallen apart after just three hours of wear? And why won’t Bruno Magli fix them? Read more “Why did these Bruno Maglis last only three hours?”

This Dell Inspiron never worked to begin with — why won’t they fix it?

Leslie Woz’ Dell laptop is a lemon, and now it’s out of warranty. Should the company honor an implied warranty? Read more “This Dell Inspiron never worked to begin with — why won’t they fix it?”

How to fix your hotel reservation problem

Here are the top three hotel reservation problems — and how to make them go away.