Always check your order before you leave Popeyes

After a 45-minute wait, Mark Dixon gets the wrong order at a Popeyes restaurant in Buffalo. Just one problem: He doesn’t discover the mistake until he’s home.

Question: I’m writing to you about a wrong order and poor service I recently got from a Popeyes Louisiana Kitchen restaurant in Buffalo. I can’t get anyone at the location to respond, and am hoping you can help.

I recently visited a Popeyes and ordered a 12-tender box and paid $24. It took 45 minutes. We took the order home, only to discover they gave us the wrong order. I tried calling the store, only to have the phone ring and ring with no one answering.

I tried again the next day. No one answers the phone. When I called Popeyes customer service line they didn’t know the location even existed.
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