After a 45-minute wait, Mark Dixon gets the wrong order at a Popeyes restaurant in Buffalo. Just one problem: He doesn’t discover the mistake until he’s home.
Question: I’m writing to you about a wrong order and poor service I recently got from a Popeyes Louisiana Kitchen restaurant in Buffalo. I can’t get anyone at the location to respond, and am hoping you can help.
I recently visited a Popeyes and ordered a 12-tender box and paid $24. It took 45 minutes. We took the order home, only to discover they gave us the wrong order. I tried calling the store, only to have the phone ring and ring with no one answering.
I tried again the next day. No one answers the phone. When I called Popeyes customer service line they didn’t know the location even existed.
“Always check your order before you leave Popeyes”