Delta downgraded me on my flight with no refund. P.S.: I’m in a wheelchair.

Beth Warner has a complaint I hear too often: “Delta downgraded me on my flight.” To make matters worse, she’s in a wheelchair. And to make matters even worse, they seated her next to a bathroom. Does she deserve some kind of refund? Read more “Delta downgraded me on my flight with no refund. P.S.: I’m in a wheelchair.”

Broken Comcast promises, and now a cancellation fee?

When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?
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Forced to downgrade because we paid with miles

A nonstop flight from Newark to New Delhi can be grueling, so when Eva and Yoel Haller took the 16-hour trip in February, they made sure they cashed in their award miles for confirmed seats in business class.
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Case dismissed: They downgraded Dad and now they’re ignoring me

Sriram Singa paid $929 for a business class ticket from Chennai to Kuala Lumpur on Malaysia Airlines for his dad. But he didn’t get it. Instead, the airline downgraded the ticket and told him to contact his travel agent for a refund. Read more “Case dismissed: They downgraded Dad and now they’re ignoring me”