They paid for an extra legroom seat on AirTransat. Then they got a downgrade.
It seems airlines are constantly finding new ways to make flying more uncomfortable. But for Mary Ann and David DeMichael, AirTransat succeeded beyond its wildest dreams.
It seems airlines are constantly finding new ways to make flying more uncomfortable. But for Mary Ann and David DeMichael, AirTransat succeeded beyond its wildest dreams.
Are airlines allowed to downgrade you from business class to economy? And if they do, what do they owe you?
Daniel Onn books a business class ticket on Amtrak. Then the rail carrier removes the business class car. Does it owe him anything?
Beth Warner has a complaint I hear too often: “Delta downgraded me on my flight.” To make matters worse, she’s in a wheelchair. And to make matters even worse, they seated her next to a bathroom. Does she deserve some kind of refund?
When Jennifer Ferris re-ups with Comcast, the cable company downgrades her account. Is there any way out?
A nonstop flight from Newark to New Delhi can be grueling, so when Eva and Yoel Haller took the 16-hour trip in February, they made sure they cashed in their award miles for confirmed seats in business class.