Amazon lost return: What happened to my surge protector?
After Andrew Bottorff returns his surge protector to Amazon through a Whole Foods store, Amazon tries to charge him again. How can he get his money back?
DOUBLE CHARGE
Billed twice for my hotel room. Where’s my Booking.com refund?
When Mary Anne Morgan stays at a boutique hotel, her online travel agency charges her twice. Can she get one of the payments back, or does Booking.com get to keep it?
Expedia double-charged me — can I get a refund?
Laura Pang has two airline reservations on Expedia. But she only needs one. Now the online agency refuses to refund the second charge. Is there anything she can do to persuade it to help her?