Dollar hit me with $255 in administrative fees

Garry Woessner rents a car, but turns down the offer of renting an electronic toll pass. You can see how much this misstep cost him. How do you keep toll authorities from making it “E-Z” to overcharge you, and how can we help Woessner appeal the charges? Read more “Dollar hit me with $255 in administrative fees”

Dollar said I was a ‘no-show’ and took my money

Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money? Read more “Dollar said I was a ‘no-show’ and took my money”

I think a Dollar employee took my rental for a spin!

Dinesh Gandhi’s receipt showing that he returned his rental car with a full tank of gas doesn’t persuade Dollar Rent A Car not to charge him for refilling the tank. He thinks an employee drove the car after he returned it. Can our advocates help Gandhi get a refund from Dollar for the refueling charge? Read more “I think a Dollar employee took my rental for a spin!”