Dorothy Lathan’s dishwasher is a lemon — or is it? Our team of advocates looks into the matter and makes a startling discovery. “Why doesn’t my KitchenAid dishwasher work? Could be user error.”
When Scott Cady tries to invoke Abt Electronics’ “100 percent” satisfaction guarantee, he’s hit with a $135 shipping fee. Does he really have to pay to return the appliance? “Not “100 percent satisfied” with my new dishwasher. And what’s this $135 shipping fee?”
Christopher Spark’s dishwasher breaks — and then it breaks again. Why won’t Sears help him fix it in a reasonable amount of time?
“Help! My dishwasher stopped working”