Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

DENIAL OF SERVICE

When Airbnb bans Svitlana Marchenko from the site, it won't tell her why. Could it have something to do with her residence?

Airbnb banned me because I used to live in Russia. But it’s complicated.

January 19, 2024April 11, 2023 by Christopher Elliott

When Airbnb bans Svitlana Marchenko from the site, it won’t tell her why. Could it have something to do with her residence? The answer is complicated.

Categories The Travel Troubleshooter
Joy Wills' dishwasher doesn't work. Her extended protection plan purchased through Lowe's isn't working, either. Find out what happened.

My Lowe’s extended protection plan doesn’t work. Can you fix my dishwasher?

January 19, 2024November 11, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Edward Marks buys a "cancel for any reason" American Cruise Lines protection plan, But when he has to cancel, he finds that it's worthless.

Help! My American Cruise Lines protection plan isn’t protecting me

March 11, 2024November 10, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Sam Maniar buys a travel insurance policy through Vrbo. But when he tries to file a claim, he discovers he has no insurance.

He bought travel insurance through Vrbo. But where’s his policy?

October 23, 2024August 29, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
British Airways canceled his flight. Can he get a refund?

British Airways canceled my flight and now it refuses to give me a refund

August 31, 2024August 8, 2022 by Christopher Elliott

When British Airways cancels Carrie Christensen’s flight, she asks the carrier for a refund. Instead, it accuses her of missing her flight. Now it’s refusing to return all her money. Can it do that?

Categories The Travel Troubleshooter
When Benjamin Eckstein shows up at the airport for his flight from Boston to San Jose, his airline says he doesn't have a ticket.

I booked my JetBlue Airways tickets on Orbitz. Now they’re gone.

January 21, 2024June 27, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
When she shows up at her Vrbo rental for a one-night stay, the access code doesn't work. She asks for a refund, the owner blocks her.

She wanted a refund for her Vrbo rental. The owner blocked her.

January 21, 2024May 30, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Melissa Crespo receives a $2,060 ticket credit when she cancels her flights. But American Airlines says she can only use 25% of it.

I canceled my flight to Frankfurt but now I can’t use my American Airlines credit

January 21, 2024May 23, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Our award-winning newsletters, Elliott Advocacy Today, Elliott Confidential and Elliott's E-Mail, keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!