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Dell

Benjamin Marmer, a college student, faced a frustrating situation when his new Dell laptop was marked as delivered by FedEx, but he never received it. Caught in a loop between Dell and FedEx, he sought help. Discover how he ultimately secured a replacement for his lost laptop.

Is this Dell lost laptop a lost cause?

May 24, 2025May 23, 2025 by Christopher Elliott

Benjamin Marmer orders a new computer from Dell. But it never arrives, even though Dell ships it via FedEx. Is his computer a lost cause?

Categories Problem Solved
Cheryl Emerson's wireless Internet connection won't work on her Dell computer. She spends an additional $236 to get it fixed.

Help! The wireless Internet on my Dell won’t work

May 24, 2025August 7, 2014 by Christopher Elliott

Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed.

Categories Problem Solved
Geri Bain's "hot" computer is missing in action. Why won't Dell repair it? And why won't it return her laptop?

Help! Dell is holding my “hot” computer hostage

May 24, 2024February 6, 2014 by Christopher Elliott

Geri Bain’s “hot” computer is missing in action. Why won’t Dell repair it? And why won’t it return her laptop?

Categories Problem Solved

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