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Elliott Report

Elliott Report

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CUSTOMER RIGHTS

After Jack Price's Google Pixel 6 return was lost by UPS, Amazon initially provided no resolution. Following intervention, Amazon admitted the loss, issuing a $518 refund for the phone.

Help! Amazon lost my Pixel phone and now it won’t refund me

October 3, 2023August 16, 2023 by Christopher Elliott

When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?

Categories Problem Solved

I’m on a car rental company’s Do Not Rent list — now they’re keeping my money, too!

August 22, 2023April 1, 2023 by Christopher Elliott

How do you get on a car rental company’s Do Not Rent list? And can it really keep your money if you make a nonrefundable reservation?

Categories Advocacy

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