Can a European airline force you to accept a voucher instead of a refund for a flight it canceled during the pandemic? The simple answer is no. But that hasn’t stopped many carriers across the globe from trying. “If a European airline owes you a refund, here’s how to get it”
In late May, Maria Gatchalian was still hoping to vacation in Greece in July with her family. But United Airlines had already canceled their nonstop and put them on a connecting flight on another airline — without notice. After Gatchalian accidentally discovered the surprising news, things went from bad to worse. When she tried to cancel the trip, United Airlines told her she would need to make any changes through Lufthansa. “United Airlines put me on another airline! Can I refuse?”
Fact: If United Airlines cancels your flight during the coronavirus pandemic, it owes you a refund. Another fact? United Airlines would prefer to give you a future flight credit — even if it canceled your scheduled itinerary.
But can the airline or booking agent force you into accepting a flight credit by making it impossible to request a refund?
That’s what Renata Funk thinks has happened to her.
Warning: If a coronavirus flight cancellation left you with some airline vouchers, don’t try to sell them. If you do, you could easily end up with zilch. Here’s why. “You should not try to sell your airline vouchers. This is why”