Michael Seldin’s concert tickets were not what he expected. Is Ticketmaster to blame?
Question: I recently bought tickets for a Brad Paisley concert at the Amway Center in Orlando through Ticketmaster.
When I arrived at the concert and saw just how far from the stage my seats actually were, I attempted to exchange them at the customer service desk. An Amway Center customer service supervisor was very helpful and said she could make a trade if better seats were available.
She accompanied me to the box office but, since it was pretty much a sold-out show, better seats were not available, so I kept the tickets I had and my wife and I stewed in our seats for the entire performance.
“Hey, those aren’t the seats I bought on Ticketmaster – are they?”