When Mark Schlangel’s flight is canceled, his airline refuses to rebook him on the next available flight, and he’s forced to buy a new ticket. Is he entitled to a refund? “My flight was canceled and I had to pay extra to travel”
When Virginia Vail made a reservation at the Yosemite Lodge at the Falls last month through a website called National Park Reservations, she assumed the $252 room rate would be the price she actually paid. She also thought she was dealing with the U.S. National Park Service, as the name of the website implied.
“That’s ridiculous! What you see isn’t what you get”