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CLAIM DELAY

Robert and Beverly Isman had to cancel their dream Nile river cruise with Overseas Adventure Travel after Beverly received a diagnosis of advanced pancreatic cancer. Despite filing a claim with their travel insurance company, Allianz, and having it approved, Overseas Adventure Travel delayed their $18,652 refund for nearly nine months. Frustrated and exhausted, the Ismans sought help, and with some persistence, they finally received their refund, plus interest. This case highlights the challenges of dealing with Overseas Adventure Travel and the importance of staying proactive in claim disputes.

Why won’t Overseas Adventure Travel refund my $18,652 tour? I have travel insurance!

October 23, 2024September 30, 2024 by Christopher Elliott

Robert and Beverly Isman were about to cast off on a once-in-a-lifetime Nile river cruise when they received a devastating medical diagnosis: Beverly had advanced pancreatic cancer.

Categories Advocacy
John Schwager canceled his cruise for health reasons and filed a claim with Travel Insured International. What happened next will surprise you.

Travel Insured International owes me $12,780. Where’s the money?

September 10, 2024August 27, 2023 by Christopher Elliott

John Schwager has been waiting months for his travel insurance payment from Travel Insured International. What’s the holdup?

Categories The Travel Troubleshooter

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