CITI EXECUTIVES

Leslie Luke's quest for a refund on her undelivered dress order highlights challenges in credit card disputes, but a consumer advocate helps resolve the issue with Citibank.

I never received my dresses. Why won’t Citibank refund my money?

June 28, 2024September 27, 2023 by Christopher Elliott

Leslie Luke orders dresses from an online store, but he never receives them. Why won’t his credit card help him get a refund?

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