CHASE SAPPHIRE Archives

Hacker stole 200,000 Chase Sapphire points. See how this customer fought Chase to recover his valuable rewards after they refused to help.

Help! Someone stole 200,000 Chase points, and I can’t get them back

September 23, 2025July 21, 2025 by Christopher Elliott

What would you do if you logged into your Chase account and found 200,000 Chase Sapphire points were missing?

Judy Lambert files an insurance claim with Chase Sapphire after canceling a snorkeling trip. Months later, she's still waiting for her $15,194

Hey Chase Sapphire Reserve, where’s my $15,194?

January 19, 2024December 5, 2022 by Christopher Elliott

Judy Lambert files an insurance claim with her Chase Sapphire Reserve card after canceling her snorkeling trip to Cuba. But four months later, she’s still waiting for her $15,194 check. Will she ever see the money?

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