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CAR RENTAL CHARGES

a digital illustration of a forlorn woman with big eyes standing in front of a car. There is a pile of sand next to her.

Do I really owe Budget $450 for cleaning my rental car? It’s just a little sand!

May 24, 2025October 28, 2024 by Christopher Elliott

What’s this $450 cleaning fee on Irina Safonov’s Budget Car Rental bill? Sure, she rented a Chrysler Voyager in Detroit recently. And yes, she returned it with “a little” sand on the floor mats.

Categories Advocacy
Toll booth surcharges.

What’s with all of these tolls on my car rental bill?

January 31, 2024March 1, 2018 by Christopher Elliott

After he returns his Budget rental in New York, Jamal Alqiwani gets a shocker: a $729 bill for car rental tolls he’s already paid. Should he have to pay twice?

Categories Problem Solved

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