“They laughed at me and told me to move to the end of the counter”

bus lineupRob Gerlach’s bus was late. Really late.

He was traveling from Toronto to Rochester, NY, with a stopover in Buffalo on Greyhound, and not only did the motorcoach leave after its scheduled departure time, but the driver also got lost — he took the wrong highway exit. (Maybe there’s a job waiting for him at Northwest Airlines.) Gerlach missed his connection in Rochester, forcing him to wait another four hours for the next bus to Rochester.

And that’s when the trouble started.
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