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BUDGET CAR RENTAL

Just when you think you've seen every car rental fee under the sun, you hear from someone like Jason Hunter.

Do I really owe Budget $450 for cleaning my rental car? It’s just a little sand!

April 2, 2025October 28, 2024 by Christopher Elliott

What’s this $450 cleaning fee on Irina Safonov’s Budget Car Rental bill? Sure, she rented a Chrysler Voyager in Detroit recently. And yes, she returned it with “a little” sand on the floor mats.

Categories Advocacy
Budget charged me $250 for calibrating a windshield camera. Is that legit?

Budget billed me $250 for calibrating a windshield camera. Is that legit?

January 24, 2025March 14, 2023 by Christopher Elliott

Budget sends Tony Parise a $250 bill for recalibrating a camera on the windshield of his rental car. But he says nothing happened to it. Does he still have to pay?

Categories The Travel Troubleshooter
Russ DeVries was charged $450 by Budget for a pet cleaning fee on his rental, the problem his that he did not have a dog on the rental car.

Budget billed me a $450 cleaning fee for dog hair. I don’t have a dog.

May 6, 2025November 8, 2022 by Christopher Elliott

When Budget charges Russ DeVries $450 for a pet cleaning fee on his rental, he has a problem paying: He doesn’t have a dog. Can he get this charge removed?

Categories The Travel Troubleshooter
Budget surprises a customer with a $450 car rental cleaning fee for a nonexistent dog. Can he get his money back?

The really strange case of a $450 car rental cleaning fee for dog hair

January 21, 2024September 2, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Toll booth surcharges.

What’s with all of these tolls on my car rental bill?

January 31, 2024March 1, 2018 by Christopher Elliott

After he returns his Budget rental in New York, Jamal Alqiwani gets a shocker: a $729 bill for car rental tolls he’s already paid. Should he have to pay twice?

Categories Problem Solved

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