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BROKEN SUITCASE

David Tashji purchased a Travelpro rollaboard in 1998, which came with a lifetime warranty. Now the retractable handle has broken, but Travelpro claims it can't repair it because replacement parts are no longer available. Is he out of luck?

Why won’t Travelpro repair my carry-on bag? I have a lifetime warranty!

March 23, 2026March 4, 2026 by Christopher Elliott

David Tashji purchased a Travelpro rollaboard in 1998, which came with a lifetime warranty. Now the retractable handle has broken, but Travelpro claims it can’t repair it because replacement parts are no longer available. Is he out of luck?

Categories The Travel Troubleshooter

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