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Elliott Report

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AVIS CAR RENTAL BILLING ISSUES

Robert Cipriani returns his Avis minivan only to find that Avis has charged him double of what they should have. Find out what happened.

Double-billed by Avis for a van returned after hours

April 8, 2024November 9, 2022 by Christopher Elliott

When Robert Cipriani returns his Avis minivan, he expects to pay $1,770. Instead, Avis charges him twice. What happened — and how can he get his money back?

Categories The Travel Troubleshooter
Alamo wants Dominic Changco to pay $14,700 after one of its rentals gets water damage. But why did it take five years to get the paperwork?

Five years later, he got a $14,700 bill from Alamo. Does he have to pay?

January 21, 2024June 27, 2022 by Christopher Elliott

Alamo wants Dominic to pay $14,700 after one of its rentals gets water damage.

Categories Problem Solved
After Claudia Lockwood returns her rental to Avis, the company broadsides her with a $4,228 bill for 34 more days on the car. Can it do that?

She returned her rental car, but Avis charged her an extra $4,228

April 8, 2024May 9, 2022 by Christopher Elliott

After Claudia Lockwood returns her rental to Avis, the company broadsides her with a $4,228 bill for 34 more days on the car. Can it do that?

Categories The Travel Troubleshooter

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