ARTIFICIAL INTELLIGENCE
Your airline might be spying on you — and it should be illegal
When Cary Tatkin searched for the lowest airfare to Europe, he didn’t realize Lufthansa might be running its own search for the highest price it could extract from him.
Want to skip the bot and talk to a human? It could cost you
The problem with artificial intelligence is simple: When travelers need it the most, it is the least helpful.
The only travel trend you need to know for 2026
Ignore the usual year-end predictions—the hot destinations, the airfare trends, the hidden travel fees. The only thing you need to know about travel in 2026 is this: Agentic AI will touch every trip you take.
Help! Airbnb banned me for life — but won’t say why
After Airbnb bans Kevin Donovan for life, he tries to find out why. But Airbnb won’t tell him. Will it tell this consumer advocate?
Travelers are lost in an AI maze. Here’s how to find a real person.
More travelers than ever are lost in an AI maze. Here’s what to do when you’re stuck talking to a chatbot.
Can AI make your next trip better?
You’ve probably heard the promise: AI can make your next trip better.
Fight back against high airfares! Here’s how to get a cheaper flight now
Airlines will rake in a record $964 billion from passengers in 2024, up 7.5 percent from last year. Here’s how to get a cheap ticket anyway.
The secret of disabled Airbnb accounts: Is it sabotage?
Why is Justin Brog banned from Airbnb? He’s been a model guest and receives excellent reviews from Airbnb hosts, so there’s no reason Airbnb would disable his account.