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AIRLINE TICKETING PROBLEMS

Where's his flight refund? He's been waiting months.

Where’s my airline ticket refund from GotoGate to SriLankan? It’s been eight months

January 19, 2024February 26, 2023 by Christopher Elliott

When SriLankan Airlines cancels the flights for Joseph Obiora Ezezue’s wife and son, he requests a refund. But the airline refers him to his online agency, GotoGate. And it doesn’t help him. Who is responsible for getting his money back?

Categories The Travel Troubleshooter
When Benjamin Eckstein shows up at the airport for his flight from Boston to San Jose, his airline says he doesn't have a ticket.

I booked my JetBlue Airways tickets on Orbitz. Now they’re gone.

January 21, 2024June 27, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
When Benn Karne's flight gets canceled after the COVID outbreak, Aegean Airlines eventually refunds one of his tickets. But what about the other one?

Aegean Airlines refunds one ticket but not the other. What’s going on?

January 21, 2024April 25, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter

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