After Andrew Wolkstein’s flight from Tel Aviv, Israel, to Newark, New Jersey, is canceled because of a pilots’ strike, he’s downgraded to economy class. Why won’t El Al Israel Airlines refund the fee he paid for a better seat? “Downgraded on my flight home — where’s my refund?”
Cindi Shank’s outbound flight from her safari is canceled. Why won’t Lufthansa offer her a refund?
“A strike canceled our flight – why won’t Lufthansa refund me?”