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AIRLINE DELAYS

Traveler denied travel insurance claim after a canceled flight causes her to miss her tour. Learn how to navigate travel insurance claims and get the coverage you're entitled to.

Help! My travel insurance company is denying my claim for a canceled tour

January 10, 2026June 23, 2025 by Christopher Elliott

Travel insurance is supposed to help you when things go wrong — not get in the way. But for Lee Aubry, travel insurance became a major problem when it presented her with an insurmountable paperwork obstacle.

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