The Israeli Aviation Services Law and how it covered this traveler’s delay

El Al misplaces Carolyn Fuchs’ luggage during her flight to Israel for her daughter’s wedding. Then it delays her flight home by nine hours. What rights does Fuchs have? And can our advocates help her get compensation from El Al? Read more “The Israeli Aviation Services Law and how it covered this traveler’s delay”

Persistence pays off for this Aer Lingus delay

One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation? Read more “Persistence pays off for this Aer Lingus delay”

Why I hate airline code-sharing and — why you will, too

How much do I hate airline code-sharing? Let me count the ways.

I could offer a lot of persuasive answers, starting with the many code-share catastrophe cases we receive every day on this site. I could also point out that code-sharing is a euphemism for passing off someone else’s flight as your own, or in the language of reality, lying. Read more “Why I hate airline code-sharing and — why you will, too”