Warning: A connecting city is not the same as a stopover

Smart travelers know the importance of leaving plenty of time between connecting flights to protect themselves from problems caused by delays. Read more “Warning: A connecting city is not the same as a stopover”

The Israeli Aviation Services Law and how it covered this traveler’s delay

El Al misplaces Carolyn Fuchs’ luggage during her flight to Israel for her daughter’s wedding. Then it delays her flight home by nine hours. What rights does Fuchs have? And can our advocates help her get compensation from El Al? Read more “The Israeli Aviation Services Law and how it covered this traveler’s delay”

My American Airlines flight was delayed multiple times, but the airline won’t compensate me

A long string of delays kept Flora Rodriguez-Brown in Dallas an extra night when she was supposed to be airborne on an American Airlines flight to Costa Rica for her vacation. Read more “My American Airlines flight was delayed multiple times, but the airline won’t compensate me”

Persistence pays off for this Aer Lingus delay

One delay of Nora Rousso’s Aer Lingus flight from Paris to Dublin leads to another, and now her return flight is delayed an entire day. Is she entitled to any compensation? Read more “Persistence pays off for this Aer Lingus delay”

Even an extremely delayed flight does not always result in compensation

The storm clouds on the horizon signaled not just another delayed flight. They also should have served as a warning to Eleanor Jean Schmidt that a prolonged, unpleasant, and ultimately fruitless attempt to seek compensation for the delays lay ahead. Read more “Even an extremely delayed flight does not always result in compensation”

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