Will a new bill hold the travel industry accountable?

Imagine a world where your cruise line or airline pays you if it fails to keep its schedule, you aren’t penalized for a canceled reservation if your hotel is able to resell the room and ticket change fees are related to the actual cost of changing your flight schedule.

Impossible, right? Read more “Will a new bill hold the travel industry accountable?”

Before you use a flight-delay compensation company, take a minute to think twice

If you’ve experienced flight delays while traveling in Europe, you know the drill: At some point, an airline representative pushes a brochure into your impatient hands that promises you compensation under European law. Read more “Before you use a flight-delay compensation company, take a minute to think twice”