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Elliott Report

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AFFIRM

Customer pays for premium resume help but gets a bad resume and a refused refund. Can he escape the loan and get his $575 back?

Help! I paid $575 for a useless resume — what now?

October 4, 2025October 3, 2025 by Christopher Elliott

Justin Czerniawski pays $575 for premium resume help from TopResume, but he’s unhappy with the results. When TopResume refuses a refund, he turns to a consumer advocate for help.

Categories Problem Solved
How do you deal with a problem with Booking.com and Affirm? Discover how to fix it.

I lost $6,074 after Booking.com canceled my vacation rental. Can you get it back for me?

June 12, 2025November 18, 2024 by Christopher Elliott

Jennifer Book’s problem with a canceled Booking.com vacation rental and Affirm — and the heartbreaking loss of $6,074 — looks like an open-and-shut case. 

Categories Advocacy

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