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Elliott Report

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ACCOUNT SUSPENSION

Susan Deonier spent over 1,300 hours crafting detailed Amazon reviews, only to have all 654 of them abruptly deleted without explanation. Despite multiple inquiries and letters to Amazon executives, she received no response. Amazon cited a vague violation of community guidelines but offered no specific reason or chance to rectify the situation. After months of frustration, she sought help, and finally, Amazon restored her reviews. This story highlights the challenges of dealing with automated systems and the importance of persistence in getting Amazon reviews reinstated.

Can you help me restore the 654 product reviews Amazon has deleted?

January 14, 2025September 20, 2024 by Christopher Elliott

Amazon has removed all of Susan Deonier’s product reviews from the platform, but it won’t say why. Is there any way to get these comments restored? 

Categories Problem Solved
David Hendrick faced a perplexing situation with Booking.com after discovering fraudulent bookings on his account. Despite immediate action and contacting customer service, his account was disabled. This led to a frustrating cycle of trying to reinstate his account and transfer his bookings, highlighting challenges in navigating customer service protocols.

Booking.com suspended my account. Can you help me get it back?

May 13, 2025January 3, 2024 by Christopher Elliott

After discovering two fraudulent reservations, Booking.com suspends David Hendrick’s account. How can he get it reinstated?

Categories The Travel Troubleshooter
Kay just wanted the wig she ordered from Amazon. At least, that's what she claimed. The online retailer sent her the wrong hairpiece, and when she tried to return it, Amazon kept her money. Sounds like a case of Amazon falling down on the job, right? Not quite.

You might be a dishonest customer if Amazon does this to you

March 29, 2024June 10, 2023 by Christopher Elliott

As Kay anxiously waits for a resolution from Amazon, little does she know that her questionable actions during the return process may have triggered a web of suspicion. With mounting evidence suggesting her potential dishonesty, will Amazon uncover the truth behind the manipulated return label? And more importantly, will Kay ever see her $151 refund or face the consequences of her actions? The final answer lies just beyond the horizon.

Categories Advocacy, Featured

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