Vivid Seats Customer Service Contacts

Vivid Seats is an independent marketplace for tickets to live sports, concerts and theater events. It became a public company in April 2021 via a merger with Horizon Acquisition Corporation. It has a customer responsiveness rating of 3 out of 5.

Catrina Smith is sure that the $2,231 she paid for her flight upgrade from Prague to Madrid was an Iberia error. Here is why.

An Iberia error cost me $2,231. Help!

Catrina Smith is sure that the $2,231 she paid for her flight upgrade from Prague to Madrid was an Iberia error. After all, an unrestricted business class ticket booked at the last minute costs less than one-third as much — roughly $630. Something is wrong, she says.

Here are some tales from our readers about their worst -- and best trips of last year. This review demonstrates that little things make a difference.

Readers describe their worst and best trips of last year

Bob Tupper’s summer vacation in Bologna, Italy, was his best trip of last year. It included a visit to the famous markets in the Quadrilatero district, touring the oldest university in the western world and sampling beer at the Baladin brewpub near the city.

Lots of beer.

If enough travelers stopped paying the travel industry's infuriating surcharges and fees, would the unwanted add-ons simply disappear?

Just say no: If travelers refused to pay fees

If enough travelers stopped paying the travel industry’s infuriating surcharges and fees, would the unwanted add-ons simply disappear? Would extra charges for checked luggage, ticket change fees and mandatory hotel resort fees vanish into thin air?