Skip to content
Elliott Report

Elliott Report

  • About
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • Home
Get Help
Elliott Report

Elliott Report

  • About
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • Home

Letter to the editor

Form not working? Try an old-fashioned email. We love those, too.

What's Your Problem?

The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you need help with any problem, please contact us through this form. We’re always here to help.

Get Help

Company Contacts

We publish the names and emails of customer service managers. Check out our directory.

Uber
Lyft
Paypal
Amazon
Airbnb
See all contacts

Subscribe to our free newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. You’ll also connect with other readers who want to make the world a better place.

Most Popular

Are Chase Ultimate Rewards refundable?

Can I get my 173,116 Chase Ultimate Rewards points refunded?

Disappearing Zelle App

How to get your money back from a Zelle scam or accidental money transfer

PayPal Phishing scam

This PayPal invoice scam almost got me. Here’s how to spot it

How to find the best hotel at the lowest rate

Ultimate Guides

Holiday travel advice

Here it is: The complete guide to holiday travel

Take that back: The ultimate guide to a product return

Appliance repair

The ultimate guide to getting a repair, replacement or refund for your broken appliance

Cell phone customer service: How to get virtually any problem fixed now

Advocacy

Royal Caribbean charged me $1,556 to leave my cruise early. Can I get my money back?

Royal Caribbean charged me $1,556 to leave my cruise early. Can I get my money back?

Gerry Bauer thought canceling his reservation and receiving a refund on Vrbo would be easy. After all, the owner had offered to let him off the hook for his vacation home in Fort Myers, Fla., and return the $31,995 he'd charged for a three-month rental.

He tried to cancel a reservation and receive a refund. Vrbo charged him $31,995 instead

Priscilla's dream trip to Sedona turned into a nightmare when Southwest canceled her flight. But that was just the beginning. Marriott then took $1,745 of her vacation club points without explanation. What will happen next?

They canceled my flight. Can I get a refund for my Marriott Vacation Club Points?

Jeff von Bargen discovered mouse droppings in his vacation rental in San Luis Obispo, California and left the home after a sleepless night. The owner offered to refund part of von Bargen's rental fee in exchange for a five-star review, but von Bargen refused and contacted Vrbo, the vacation rental platform he used to book the property.

There are mice in my vacation rental! But why can’t I get a refund?

More from Christopher Elliott

  • Budget billed me $250 for calibrating a windshield camera. Is that legit?
    March 14, 2023 by Christopher Elliott
  • Lyft charged me $150 for mud stains in a car. But I didn’t do it!
    March 13, 2023 by Christopher Elliott
  • I lost 80,000 Marriott Bonvoy points. Can you get them back?
    March 8, 2023 by Christopher Elliott
  • This Frigidaire refrigerator never worked. Can I get a new one?
    March 7, 2023 by Christopher Elliott
  • These Britrail England Flexi Passes are taking forever to refund. What should I do?
    March 2, 2023 by Christopher Elliott

More from Elliott Confidential

  • Is the TSA failing us?
    March 17, 2023 by Christopher Elliott
  • Consumer Alert: Vacation rentals are scraping the bottom of the barrel
    March 13, 2023 by Christopher Elliott
  • Warning: More airline fees are on the way!
    March 12, 2023 by Christopher Elliott
  • Why are airline passengers losing it?
    March 10, 2023 by Christopher Elliott
  • Consumer Alert: Overbooked hotels are becoming a huge problem
    March 6, 2023 by Christopher Elliott

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2023 Elliott Advocacy
  • About
  • Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • EA Facebook Group
    • Christopher Elliott
    • Elliott Confidential
  • Advocacy
  • Home
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!