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Travel companies say their customers are no-shows—but are they?
July 20, 2026 by Christopher Elliott
On a recent flight from San Francisco to Paris, Dan Skilken was a no-show. It was not his fault. A weather delay scrambled his first leg, the airline rebooked him, and then someone pushed the wrong button, so the system decided he had missed his connection. He only found out when he tried to check […]
The FBI wants you to report cruise crime. Then what?
July 19, 2026 by Christopher Elliott
The FBI has a message for cruise passengers as vacation season begins: if you are assaulted, kidnapped, or sexually assaulted at sea, report it right away. It is good advice. Of course you should report a crime. But the announcement leaves out what happens after you speak up. The law meant to track crime at […]
America and Europe just went opposite ways on airline fees. Who’s right?
July 18, 2026 by Christopher Elliott
How much of an airline ticket's price do you deserve to see when you shop for a flight? The United States and Europe just answered that question within days of each other, and came to opposite conclusions. In America, a rule that would have required airlines and booking sites to show you the cost of […]
Can Wellington become the world’s first zero-waste capital?
July 17, 2026 by Christopher Elliott
Inside a busy kitchen on Dixon Street, the head chef at Everybody Eats is turning what most restaurants throw away into three-course meals. It is one corner of a much larger experiment: Wellington, New Zealand's capital, is trying to become the world's first zero-waste capital, and it is doing it so quietly that most visitors […]
American Airlines delayed my flight, so I drove. Why can’t I get a refund?
July 16, 2026 by Christopher Elliott
Michael Damarino and his wife thought they had done everything right. They booked refundable American Airlines tickets through Expedia from Boston to Tucson by way of Phoenix, paying extra for the flexibility. Then a 90-minute delay in Phoenix, blamed on a sick first officer and a baggage weight problem, made them miss their connection. With […]

Letter to the editor

Your airport lounge pass Is worthless—unless you do this

America gave the world the gift of travel. Now it’s destroying it.

Where’s the red line on airline fees?

No more digital detoxes? Why you should keep your phone with you when you travel

Can Wellington become the world’s first zero-waste capital?

A New Zealand ecosanctuary with a 500-year plan to turn back the clock

On Tahiti’s outer islands, time is the ultimate luxury

Sustainability you can feel: Copenhagen’s Nordic take on green tourism

The $1,863 mistake: Why a missing last name cost one passenger his ticket

Banned for a century: How one driver beat the car rental blacklist

SAS lost her luggage—then a motel in Stockholm found it

Booking.com said my flight was confirmed, but the airline says it never existed

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