ASICS America

ASICS America is the American branch of ASICS, a company that designs and manufactures athletic footwear, apparel, and accessories.

Telephone
Main : (855) 233-3120
Email
Mailing address
7755 Irvine Center Drive, Suite 400
Irvine, CA 92618
Website
asics.com

What you need to know about ASICS America

Customer service experiences with ASICS America can be a hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with ASICS America

Try self-service first

Use our proven resolution methods, or ASICS America’s self-service links below.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does ASICS America respond?

Phone support
Response times can vary, but typically customers can expect to wait a few minutes to speak with a representative during business hours. Call (855) 233-3120. ASICS America customer service is available 24/7.
Email support
Email inquiries usually receive responses within 24 to 48 hours, though it may take longer during peak periods. Email customercare-us@asics.com
Online contact form
Similar to email, responses to the online contact form typically take 24 to 48 hours.
Live chat support
No live chat support is available.
Social media
Response times on social media platforms such as X, Instagram, or Facebook may range from a few hours to a day, depending on the volume of inquiries.

ASICS America customer service policies

ASICS America's privacy policy outlines how ASICS America collects, uses, and protects your personal information.

ASICS America loyalty program

The OneASICS is a loyalty program that offers free shipping on orders over $50, exclusive discounts, birthday rewards, free returns, and access to member-only styles and promotions. Members also enjoy priority customer service and can participate in special sweepstakes and referral rewards.

Frequently asked questions about ASICS America

Call (855) 233-3120 or email customercare-us@asics.com.
ASICS America customer service is available 24/7.
Yes, you can find ASICS America's online contact form here.

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