Can you find my missing Asiana Airlines refund?

After Asiana Airlines drops a leg of Alyssa Jean Esteba’s flight from Toronto to Manila, she wants her money returned. But Expedia can’t seem to help. Can this advocate help find her Asiana Airlines refund? Read more “Can you find my missing Asiana Airlines refund?”

Why was she denied boarding on EasyJet?

Atif Shabbirdin’s wife is denied boarding on EasyJet because a representative incorrectly believes she doesn’t have the right visa to fly from Spain to England. Even after the airline promises a refund of her airfare and out-of-pocket expenses, EasyJet leaves her waiting. What’s going on? Read more “Why was she denied boarding on EasyJet?”

Viator canceled the tour. I want my money back

After Viator canceled Char Fischer’s walking tour without notice, the company refuses to answer her calls — or issue a refund. What gives? Read more “Viator canceled the tour. I want my money back”

I canceled my hotel room. Why did Expedia deny the refund?

After Carol McLaughlin cancels her stay at a hotel in Segovia, Spain, she’s sure Expedia will refund her money. But when the hotel claims it never received her cancellation request, who will Expedia believe? Read more “I canceled my hotel room. Why did Expedia deny the refund?”

I only stayed at the Marriott one night before my cruise!

Before her recent cruise, Elizabeth Maglione stayed just one night at the Courtyard Marriott Miami Downtown/Brickell. Later she realized the hotel charged her gift card for two nights and she asked for a refund. Now the hotel wants to issue a future travel credit.  Read more “I only stayed at the Marriott one night before my cruise!”