And they were not tears of joy at having found a bargain. Elizabeth Hutton’s mother, Mary Ellyn, bought a round trip ticket from Cincinnati to Tallinn, Estonia, with stopovers in Newark and Stockholm. But something was wrong with the reservation, and she had to pay for another flight.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an