I canceled my Spirit Airlines flight — can I get a refund for my prepaid bags?

In the aftermath of Hurricane Irma, Sandra Parker decides to cancel her flight to Florida on Spirit Airlines. She knows her $80 flights aren’t refundable. But what about the $160 pre-paid baggage fees?

Spirit canceled my flight — and then wouldn’t answer my call

When Gaye Markham woke up the morning of her Spirit Airlines flight, she learned her flight had been canceled. But she needed to be in Houston that day, not two days later when Spirit offered her another seat. They didn’t answer her call, and an email promised a response in about a week — so she came to us.

Spirit contacts revealed: addresses, phone numbers for five people who can help

Spirit Airlines’ customer department may have all but shut down, but its employees still got spirit. Airline insiders, upset that their employer has more or less shuttered its call center, have taken it upon themselves to send me the names, numbers and e-mail addresses of the Spirit employees who can help you.

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