Congress is in the final throes of negotiating the FAA Reauthorization Bill. Part of the proposed law contains several controversial consumer provisions. One of the most debated concerns is whether to make the current Department of Transportation (DOT) regulation that limits an airplane’s time on the runway to a maximum of three-hours a law that [...]
POLL
Will the industry with the worst fees please stand up and take a bow?
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
Why do surveys always want your to name the best companies to do business with? What we really want to know is: Who’s the worst?
Travelers think the TSA is doing a “terrible” job, according to a new survey of this site’s readers.
I don’t think I would have believed it unless I saw it for myself. I would have guessed that airlines or hotels would be the leading generators of surprise fees. But no — it’s car rental companies.
We don’t know — yet. But we a majority of airline passengers believe it will happen, and probably soon. A new mobile poll by Predicto says 72 percent of users think another airline will follow Spirit Airlines’ lead this year.
A disturbing new poll says 51 percent of air travelers say they’d rather fly while infected than pay a $150 airline change fee.
The ones that smell bad, according to a new poll by Travelocity. Fellow travelers with poor hygiene were called the “most disliked” in the survey, with a total of 45 percent of respondents calling out the unwashed masses.
Quick, name your least favorite of the new airline fees? If you said “pillows and blankets” give yourself a pat on the back. A new poll by online travel agency Lessno found that JetBlue’s decision to charge for pillow and blankets is the worst. More than one-third of of those polled chose it as the most unpopular of the new fees.
Elliott is consumer advocate 
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