Betsy Donley recommends travel insurance for all the reasons you’d imagine — and a few you might not.
Adam Shulman and his wife recently traveled to beautiful Iceland. The only problem was that the Shulmans’ baggage, which included their winter clothes, didn’t make the trip.
When Timothy Korst’s Airberlin flight arrives in Paris without his baggage, he files a claim for his lost bags. But Airberlin will not offer as much compensation as he wants — including reimbursement for “time and inconvenience.” Is Korst out of luck?
We hate to let down our loyal readers who ask us for help, but we couldn’t help Shulamit Gartenhaus with her request for reimbursement by Aeroflot.
When the Fang family arrived in Paris for a week-long vacation, their luggage didn’t. And wouldn’t. So when they got home they filed a claim for reimbursement of the replacement items they had to buy. And waited. And waited.
Jana Freiband didn’t have the luck of the Irish on a recent trip to Dublin. Her United Airlines flight to Chicago was delayed multiple times, causing her to miss her connecting flight to Dublin and separating her from her luggage for two days.
American loses Paymon Rouhanifard’s luggage, but won’t fully compensate him for the replacements he had to buy. Can our advocates help Rouhanifard recover his unexpected costs?
When Lufthansa loses your bag, how long should it take for it to resolve your claim? Hanga Mathe would like to know.
When Kelly Paulson’s luggage is lost, she follows the airline’s instructions but is left with no luggage and unexpected expenses. Why? She doesn’t have an “official” claim number. Now what?
Do luggage tracking systems work? You bet.
Will they keep your checked bag from disappearing the next time you fly? Maybe.
Lisa Evans’ story is the next verse of the same old song from Aer Lingus. She was scheduled to fly from Dallas to Dublin by way of Philadelphia. Unfortunately, at the end of the trip, her luggage didn’t show up at the baggage carousel in the Dublin airport. She didn’t receive it for four days – and Aer Lingus is ignoring her claim for reimbursement.
Luggage always seems to vanish. Airlines misplace one to two bags per flight, sometimes more, sometimes less.
Vueling Airlines loses Nick Gencev’s luggage on a flight in Spain. Complaints to the airline yield canned responses but no action. Can our advocates help?
WOW Airlines lost David Robinson’s daughter’s luggage and abandoned her in an airport that she wasn’t supposed to fly into. What does WOW owe his daughter?
Deborah Ibonwa flew an international itinerary on two different airlines. One of the airlines lost her bag, but Ibonwa wants to know if she can seek full compensation for the lost bag from both airlines.
The circumstances of Michelle Melcher’s claim are common, but the sum of her claim isn’t. She — or, more precisely,
Jack Broadbent is an Army ROTC Cadet who was lucky enough to be selected for an overseas cultural understanding and language proficiency mission in the Czech Republic this summer.