Like 21 percent of other Americans, Larry Vail smokes. Having a room where he can light up is important when he travels, so when he booked his accommodations at the Sunset Jamaica Grande Resort & Spa through Bookit.com, he made sure it was a designated smoking room.
JAMAICA
Jen Knight’s family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the resort sent her some bad news: Her hotel, Beaches Boscobel, would be closed for renovations.
High crime. Outrageous prices. Fees everywhere.
Her vacation package includes transfers from the airport to her hotel. But when she lands in Kingston, Jamaica, there’s no van to pick her up. What does N.M. Johnston’s tour operator, Apple Vacations, owe her?
Elliott is consumer advocate 
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