When David Ennis checked in for a recent Spirit Airlines flight from Detroit to Fort Myers, Fla., an agent told him the flight was oversold. When he tried to fly the next day, Spirit told him he was a “no show” for his flight and was holding a worthless ticket. Here we go again.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an