By request, here’s a story without a happy ending. But not because you asked for it. Jay Green did — and it’s his story.
HHONORS
Nate Bear has been a Hilton frequent guest for more than a decade, having earned Gold VIP status during hundreds of hotel stays. One of the benefits he likes the most is Hilton’s No Blackout Dates rule that seems pretty straightforward: “If there’s a standard room available at any Hilton Family hotel or resort worldwide, you can redeem points for it. No exceptions, no fine print. It’s that simple.”
In 1991, Robert Annenberg paid $150 for life membership in Senior HHonors Gold VIP program. Last year, Hilton terminated his membership without warning. Is Annenberg’s elite status gone?

Elliott is consumer advocate
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