What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
Article 17 of the Montreal Convention holds airlines liable for loss of or damage to baggage, as long as it took place when it was in their possession. No exceptions.
That’s a question worth asking after the Secretary of Transportation posted a response to a column I wrote about tarmac delays.
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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