Every now and then I come across a hard luck case with no easy fix. William Marleau’s story is just the latest. He bought tickets on Southwest Airlines through Craigslist and ended up being drawn into a clever scam that may force him to pay for his flight twice.
What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
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Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side. -
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